All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Operational
Card Payments Authorization Service Operational
Card Payments Push Service Operational
Card Payments Pull Service Operational
Card Payments Settlements Operational
Card Payments Reconciliation Reporting Operational
Card Payments Chargebacks Reporting Operational
Sandbox Operational
Card Payments Authorization Service - Sandbox Operational
Card Payments Push Service - Sandbox Operational
Card Payments Pull Service - Sandbox Operational
Card Payments Reconciliation Reporting Operational
Card Payments Chargebacks Reporting Operational
Card Payments Settlements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cross River - P2P Scheduled Maintenance Oct 25, 2026 02:00-06:00 EDT

Please be advised that scheduled production maintenance will take place October 25, 2026, between 02:00 AM EST and 06:00 AM EST.

During this maintenance window, P2P production may experience downtime as we deploy updates and perform essential maintenance to improve system performance and reliability.
Posted on Oct 15, 2026 - 12:38 EDT

Oct 20, 2026

No incidents reported today.

Oct 19, 2026

Upstream issue
Resolved - The issue affecting Visa Direct and Mastercard MoneySend transactions has been resolved. Transaction processing is back to normal. We are still monitoring the service closely to make sure it stays stable.

We apologize for any inconvenience this may have caused.

Reference Tickets:
Visa: INC27272613
Mastercard: INC00000650178
Oct 19, 16:33 EDT
Monitoring - The issue affecting Visa Direct and Mastercard MoneySend transactions appears to be resolved. Transaction processing has returned to normal, and we are continuing to monitor the service closely to ensure ongoing stability.
Oct 19, 16:03 EDT
Update - We have confirmed that the issue is affecting both Visa Direct and Mastercard MoneySend transactions. Current findings indicate an upstream issuer network issue that may result in transaction failures for specific BINs and increased processing times for all transactions. We are actively monitoring and coordinating with our partners as they work toward resolution.
Reference Tickets:
Visa: INC27272613
Mastercard: INC00000650178
Oct 19, 15:40 EDT
Identified - We have confirmed that the issue is affecting specific BINs on both Visa Direct and Mastercard MoneySend.
Current findings indicate an upstream issuer network issue that may result in transaction failures or increased processing times. We are actively monitoring and coordinating with our partners as they work toward resolution.
Reference Tickets:
Visa: INC27272613
Mastercard: INC00000650178
Oct 19, 15:07 EDT
Investigating - We are aware of an upstream issue impacting Visa Direct push transactions. Some transactions may experience failures or increased processing times. We are actively monitoring the situation and working with our external partners to determine the cause and restore normal service.
Oct 19, 14:37 EDT
Card Payments — Potential Service Disruption
Resolved - The potential issue affecting push payments outside of the US has been resolved. All card payment services are operating normally.
If you experience any issues, please contact our support team.
Oct 19, 07:15 EDT
Investigating - We are aware of a potential issue that may affect card payment processing. This issue is specific to push payments outside of the US and does not impact other card payment services.
Some customers may experience delays in transaction processing, as affected transactions may be held pending until the issue is resolved. Our team is actively investigating and we will provide updates as more information becomes available.
Oct 19, 06:26 EDT

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

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