All Systems Operational

Uptime over the past 90 days. View historical uptime.
Production Operational
Card Payments Authorization Service Operational
Card Payments Push Service Operational
Card Payments Pull Service Operational
Card Payments Settlements Operational
Card Payments Reconciliation Reporting Operational
Card Payments Chargebacks Reporting Operational
Sandbox Operational
Card Payments Authorization Service - Sandbox Operational
Card Payments Push Service - Sandbox Operational
Card Payments Pull Service - Sandbox Operational
Card Payments Reconciliation Reporting Operational
Card Payments Chargebacks Reporting Operational
Card Payments Settlements Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Cross River - P2P Scheduled Maintenance Sep 20, 2026 02:00-06:00 EDT

Please be advised that scheduled production maintenance will take place September 20, 2026 between 02:00 AM EST and 06:00 AM EST.

During this maintenance window, P2P production may experience downtime as we deploy updates and perform essential maintenance to improve system performance and reliability.
Posted on Sep 09, 2026 - 14:02 EDT

Sep 14, 2026

No incidents reported today.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Push to Pay Express Latency
Resolved - Status of all systems is back to normal, delayed transactions are being processed but we will continue to monitor and work with partners to address any delayed transactions that do not get processed.
Sep 3, 18:24 EDT
Update - We are continuing to monitor for any further issues.
Sep 3, 18:23 EDT
Update - Mastercard connectivity has been restored and all systems are operating normally. We continue to monitor the environment and address a small number of residual issues resulting from the disruption.
Sep 3, 16:52 EDT
Monitoring - Mastercard has advised that their teams continue to investigate and remediate the issue impacting multiple services; some services are beginning to recover, though efforts remain ongoing to fully restore all impacted services. We are seeing our Mastercard Send rail services stabilize, with response times back to normal, error rates reduced, and internal alerts cleared. As Mastercard's remediation continues, intermittent impact remains possible. We continue to monitor.
Sep 3, 15:45 EDT
Update - Mastercard has identified the cause as an event at a third-party provider. Core Mastercard transaction processing remains operational; impact is limited to a subset of value-added services, including the Send APIs used by Push to Pay. Mastercard's teams are actively working the issue. Alternate rails remain unaffected. Next update to follow.
Sep 3, 13:27 EDT
Update - Our engineers continue to actively troubleshoot the Push to Pay Web API latency issue. There are no additional updates at this time. We will provided further information as it becomes available .
Sep 3, 12:20 EDT
Update - Our engineers are actively troubleshooting our Push to Pay Web API latency issue, and will provide an update as more information becomes available.
Sep 3, 11:42 EDT
Identified - The elevated latency on our Push to Pay Web API has been traced to an upstream Mastercard Send service disruption impacting P2P, Funding, and Disbursement API calls (impact start 13:27 UTC). Mastercard is actively investigating. Transactions on alternate rails are unaffected. Next update to follow.

Mastercard Reference Number: INC000000624660
Sep 3, 10:54 EDT
Investigating - We are currently experiencing latency with our Push to Pay Express. Our engineers are investigating, and updates will follow shortly.
Sep 3, 10:24 EDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

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