Cross River - degraded performance on third-party cloud provider

Incident Report for CRB Card Payments

Resolved

There is still an issue related to the third party cloud provider, which is currently under investigation.
At this time, Payment Services are not impacted, but we are closely monitoring the situation.
We will provide updates if there are any changes.
For more information, please contact: p2p.support@crossriver.com
Posted Oct 20, 2025 - 12:19 EDT
This incident affected: Card Payments Authorization Service, Card Payments Pull Service, and Card Payments Push Service.
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