Cross River - PushToPay degraded performance
Incident Report for CRB Card Payments
Resolved
The incident has been resolved.
For more questions please contact p2p.support@crossriver.com
Posted Feb 02, 2024 - 12:30 EST
Update
The issue has been identified and we are working on stabilizing the services. Important announcement:
P2P Sandbox is unavailable – CRB is expecting this to be rectified by Monday.
Posted Feb 02, 2024 - 08:42 EST
Identified
The issue has been identified and a fix is being implemented.
Posted Feb 02, 2024 - 07:39 EST
Investigating
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup.
This is currently under investigation. Customers may experience some performance and availability issues.

For more information please contact p2p.support@crossriver.com
Posted Feb 02, 2024 - 06:47 EST
This incident affected: Card Payments Authorization Service, Card Payments Pull Service, and Card Payments Push Service.
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