Cross River - PushToPay degraded performance
Incident Report for CRB Card Payments
Resolved
We have resolved the issue and are back to normal.
Posted Sep 19, 2023 - 05:02 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 19, 2023 - 04:35 EDT
Update
We are continuing to monitor for any further issues.
Posted Sep 19, 2023 - 04:32 EDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 19, 2023 - 04:32 EDT
Investigating
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup.
This is currently under investigation. Customers may experience some performance and availability issues.

For more information please contact p2p.support@crossriver.com
Posted Sep 19, 2023 - 04:21 EDT
This incident affected: Card Payments Authorization Service, Card Payments Pull Service, and Card Payments Push Service.
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