Cross River - PushToPay degraded performance

Incident Report for CRB Card Payments

Resolved

This incident has been resolved.

Posted May 29, 2026 - 06:22 EDT

Update

We are continuing to monitor for any further issues.

Posted May 29, 2026 - 06:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 29, 2026 - 05:46 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 29, 2026 - 05:24 EDT

Investigating

Our NOC team has identified a possible degradation of performance.
This is currently under investigation. Customers may experience some performance and availability issues.

For more information please contact p2p.support@crossriver.com

Posted May 29, 2026 - 04:58 EDT

This incident affected: Production (Card Payments Pull Service).