Cross River - PushToPay degraded performance
Incident Report for CRB Card Payments
Resolved
This incident has been resolved.
Posted Dec 10, 2022 - 05:40 EST
Update
We are continuing to monitor for any further issues.
Posted Dec 10, 2022 - 05:25 EST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Dec 10, 2022 - 05:15 EST
Update
We are continuing to investigate this issue.
Posted Dec 10, 2022 - 01:52 EST
Update
We are continuing to investigate this issue.
Posted Dec 10, 2022 - 00:18 EST
Investigating
Our NOC team has identified a possible degradation of performance to the web API in push/pull to card transactions and card signup.
This is currently under investigation. Customers may experience some performance and availability issues.

For more information please contact p2p.support@crossriver.com
Posted Dec 09, 2022 - 20:30 EST
This incident affected: Card Payments Authorization Service, Card Payments Pull Service, and Card Payments Push Service.
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