Cross River - degraded performance on third-party cloud provider

Incident Report for CRB Card Payments

Resolved

This incident has been resolved.
Posted Oct 20, 2025 - 22:36 EDT

Monitoring

There is an ongoing issue related to our third-party cloud provider.
At this time, Payment Services remain unaffected; however, we are closely monitoring the situation.
We will provide updates should there be any changes.
For more information, please contact: p2p.support@crossriver.com
Posted Oct 20, 2025 - 14:21 EDT
This incident affected: Card Payments Authorization Service, Card Payments Pull Service, and Card Payments Push Service.
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